Safer Gambling Guide
There are things we can do to prevent harm from gambling and help keep it fun. Some suggestions include:
  • Take regular breaks when gambling

  • Set and stick to a budget for how much time and money you wish to spend

  • Utilize Avantage Player Controls (see below) to set limits and support budgeting

  • Keep track of what you are spending on gambling

  • Make sure you are gambling for the right reasons; for fun and entertainment, not to win money or because you are bored or distressed

Taking a Break – Below are some tips you can follow if you feel it’s time to take a break from gambling.

  • Unsubscribe from any emails you receive from gambling companies and unfollow gambling sites on social media accounts

  • Help is available. There are a range of specialist services available to provide help and support gamblers experiencing problems, and for family members and others who may be affected by another person’s gambling

  • Contact your bank – several banks now offer customers the option of blocking gambling transactions

  • Delete all gambling apps from phones, computers and tablets you have access to.

If you are concerned about gambling – call Freephone 0808 820 133 for the National Gambling Helpline. Operated by GamCare, counsellors can offer immediate confidential advice and identify the best support for you:

Gambling Therapy - If English is not your preferred language visit Gambling Therapy is a global service by Gordon Moody offering free practical advice and emotional support to anyone affected by problem gambling.

National Problem Gambling Clinic (NPGC) is a specialist NHS clinic and is jointly commissioned by GambleAware and NHS England and accepts referrals for people aged 13 or over, with complex problems relating to gambling living in England and Wales

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

Problem Gambling Guide - A guide to pages full of help, support and advice for problem and compulsive gambling and recovery from it.

BeGambleAware - Offers free, confidential help for anyone who is worried about their or someone else’s gambling. If you need help right away, you can call or live chat with an Adviser 24/7.

Help Guide - A guide to gambling addiction and problem gambling. Explore the warning signs and symptoms and learn how to stop.

GamBlock - Blocks access to online gambling.

Responsible Gambling Council - A place to learn about safer gambling and how to recognize the signs of harm that can be associated with gambling. Get tools to help you talk about responsible gambling practices, manage your own play, learn how to spot the signs of risky gambling behavior and find out where you can turn to for help.

Crisis Resources

Samaritans - An organization in the UK to help people in crisis or those who are worried about someone in crisis and/or at risk for suicide.


Befrienders Worldwide - Befrienders Worldwide centres provide an open space for those in distress to talk and be heard. This is via telephone helplines, SMS messaging, face to face, internet chat, outreach and local partnership

Player Controls

Setting Deposit Limits:

Deposit Limits allow players set maximums on the amount of money they can deposit for a given time-period. Players can set daily, weekly, and monthly limits to their deposits. Once they have reached their limit, they will not be able to deposit additional funds until the time frame has expired. Players can increase or decrease their limits at any time, but they cannot raise their limits within 24 hours of when the limit was set.


Setting Loss Limits

Loss Limits allow players to set maximums on the amount of money they can lose for a given time period. Players can set daily, weekly, and monthly limits to their losses. Once they have reached their limit, they will not be able to place additional bets until the time frame has expired. Players can set limits at any time, however once a limit has been set, they will not be able to increase it for 24 hours.

Time Out/Cooling Off Period

Avantage players can choose to take a break from real money gambling at any time by setting a Time Out. With a Time Out, you can take a break from gambling for a day, a week, or any other period up to 6 weeks. Once your Time Out has been set, your account will be locked. You will not be able to deposit funds or play. Once the Time Out has expired, your account will automatically unlock.



GAMSTOP is a free self-exclusion tool that allows players to put controls in place to restrict their online gambling activities. Players will be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of their choosing.

Kahnawake Gaming Commission (KGC)


The Kanawake Gaming Commission is a gaming regulatory body that licenses and regulates some online casinos, online poker rooms and online sportsbook sites as well as some land-based casinos within the Mohawk Territory of Kahnawake.


Players who believe they are experiencing harm from gaming, or who wish to permanently self-exclude from any gaming activity that is licensed and regulated by the KGC can fill out a Comprehensive Self Exclusion Request.



Players who are interested in receiving additional information can go to their website at or send an email to


Avantage Self-Exclusion


The Self-Exclusion services on Avantage websites and mobile apps allow players to take a break from their gambling for a minimum of 6 months but not more than 12 months. Players can voluntarily extend this period up to 5 years in 6-month increments.